Set Up or Change Multifactor Authentication (MFA) for ctcLink

All employees at SPSCC are required to have additional authentication measures, beyond just username and password. These factors make our networks and college data more secure.

Your ctcLinkID can be secured with multiple factors including one of two apps, or a USB security fob. Employees will be asked to set up a minimum of two of these factors but can enable them all if they prefer.

Note: ctclink MFA is similar to the one used for ClipperID MFA, but it is completely separate from the one you've set up for your ClipperID.

Setting Up / Changing Your ctcLink Multi-Factor Authentication (MFA) Options

1. Visit login.spscc.edu
2. Sign in with your ClipperID (SPSCC Email Address) and Password.
3. Complete your ClipperID MFA Verification.

4. Click on the ctcLink application tile.

   

5. Locate the Manage "Okta Account Settings" section. Click on Okta Portal

    

6. Open the menu next to your name and select Account Settings.

Once you reach this page you can add, remove or change MFA Methods. 

Please make sure it is updated to reflect current information (such as correct phone number). If you had OKTA verify configured on a different phone, you can remove OKTA and set it up again here.

Once MFA methods are updated, sign out of the Okta Account Portal. You may receive an automated email confirming the change.

Please Note:

The MFA for your ClipperID and ctcLink are separate configurations. You can use OKTA Verify and Google Authenticator for both of them but they need to be configured for your Clipper ID and ctcLink ID separately. 

At SPSCC, we recommend Okta Verify and/or Google Authenticator as the preferred methods of verification.

• Okta Verify requires you to download an app to your smartphone. It creates a randomly generated number to use as your verification code. It supports push notifications, and is the easiest/fastest method.
• Google Authenticator  requires you to download a different app to your smartphone. It provides you with a verification code.