Set Up IT Resources for a New Hire

As a supervisor, you do not need to contact IT regarding a new hire.  When a new employee formally accepts an offer as a full time or part time staff or faculty, exempt staff, or student employee, the Human Resources office will notify IT directly by submitting an IT Work ticket.  An IT onboarding facilitator will reach out to the supervisor to coordinate setting up IT Needs for the new employee including:

• Hardware needs (desktop or laptop)
• Telephone needs
• Shared drive permissions requirements
• ctcLink permissions, approval processes
• Email needs (including distribution lists)
• Telework needs
• any other special IT requirements

Note:  IT has hardware in stock that will meet the needs of most new employees.  If a supervisor knows they will be hiring a new position that will require purchases of a new computer or other specialized IT hardware, the supervisor should submit a work ticket to purchase the hardware at least 4 weeks prior to the expected start date so IT has time to order, receive and configure the equipment before the new employee starts.