Set Up MultiFactor Authentication

Information

All students and employees are required have an additional security method on their accounts in order to secure personal information and our school networks. These factors are called "Multifactor Authentication Methods" or by the acronym "MFA".  

Your ClipperID can be secured with more than one factor. Factors available are as follows: 

• Google Authenticator
• Okta Verify 
• SMS (text) code
• Voice code
• USB security fob.

It is highly recommended that students  set a minimum of two (2) of these factors, but can enable them all if they prefer. A minimum of one (1) method is required. 

When you activate your ClipperID account and log in for the first time, you will be presented with a long, rectangular list of MFA methods available. Follow the prompts to set one or more methods for your MFA. 

Please note: If you are not able to log in due to loss of access to your current MFA option(s), please disregard the following guide and visit or call our IT Help Desk with your government issued photo ID to have the inaccessible method removed. After removal of the prior method(s), you will be presented with the option to set new method(s) when you next log in.  

To set or modify ClipperID MFA methods:

If you already have access to your ClipperID account and require additional factors, or need to modify your current factor, use the following steps: 

1. Navigate to the ClipperID Okta User Settings Screen (this will require logging into your account)
2. On the right of the screen, under the header "Security Methods", each method is listed. Select "Set up" or "Set up another" to add the prefered new factor.
3. Follow the prompts to set up the factor (SMS, voice, app or biometric) 
4. Complete all steps until you return to the "Security Method" list from step 2 and close the page OR set up additional factors if you so choose
5. At your next login, after inputting your password, your method(s) will appear on the screen to authenticate

To help you set up the additional factors, we have made some helpful videos:

• MFA Overview
• Setting up Okta Verify Phone App
• Setting up SMS
• Setting up Voice Call
• Setting up YubiKey 
  • You can get a free Yubikey at our HelpDesk in Building 22 while supplies last, or purchase your own.