Set Up MultiFactor Authentication

Information

All students and employees are required have an additional security method on their accounts in order to secure personal information and our school networks. These factors are called "Multifactor Authentication Methods" or by the acronym "MFA".  

Your ClipperID can be secured with more than one factor. These are the factors we recommend: 

• Okta Verify 
• Google Authenticator
• USB security fob (YubiKey).
• SMS (text)

It is highly recommended that students set a minimum of two (2) of these factors, but can enable them all if they prefer. A minimum of one (1) method is required. 

NOTE: The preferred method is the OKTA Verify App which is the easiest and most secure factor. SMS is the least secure method

How to setup MFA using OKTA Verify:

This step requires a smartphone.

 If you do not have a smartphone, please contact our help desk at: 360-596-5544 or email helpdesk@spscc.edu so we can discuss with you an alternate option.

1. If located on campus, connect to the SPSCC Wi-Fi on your smartphone before proceeding. If off campus, make sure your phone is connected to a Wi-Fi network or has good cellular service.

2. On your smartphone, download and install the OKTA Verify App (Apple App Store or Google Play).

3. On your computer, visit spscc.edu and click on “MySPSCC”. This will prompt you to login with your clipperID (spscc email address) and the password you created. You will be taken to the screen to setup your multifactor authentication (MFA).

4. On the MFA setup screen  - Select the “Setup” button for “OKTA Verify” 

5. Follow the instructions on both your computer and the OKTA Verify app to scan the QR code and complete setup.

Once complete, you’ll use the OKTA Verify app to confirm your identity whenever you log in. 

Please note: At this time the college does not recommend the use of SMS (text) code verification as it has become increasingly insecure. It is also less dependable due to poor cell coverage across many college locations.

To modify ClipperID MFA methods:

If you already have access to your ClipperID account and require additional factors, or need to modify your current factor, use the following steps: 

1. Navigate to the ClipperID Okta User Settings Screen (this will require logging into your account)
2. On the right of the screen, under the header "Security Methods", each method is listed. Select "Set up" or "Set up another" to add the preferred new factor.
3. Follow the prompts to set up the factor (Google Authenticator, YubiKey) 
4. Complete all steps until you return to the "Security Method" list from step 2 and close the page OR set up additional factors if you so choose
5. At your next login, after inputting your password, your method(s) will appear on the screen to authenticate

To help you set up the additional factors, we have made some helpful videos:

• MFA Overview
• Setting up Okta Verify Phone App
• Setting up Voice Call
• Setting up YubiKey 
  • You may be eligible to receive a Yubikey at our HelpDesk in Building 22 while supplies last, or purchase your own.